12 Year Warranty

TOUGH MATERIALS FOR LONG LIFESPAN
You have peace of mind with the SmartShelters’ 12-year limited warranty against product faults. It is the longest warranty on the market and it covers the steel frame as well as the fabric cover.
We use only the highest quality components to ensure that your shelter stands up to the conditions. All SmartShelters structures are engineered to comply with the current building code AS/NZS 1170.2:2021 and are rated to withstand wind and snow conditions. By using structural-grade Supergal galvanised steel framing and tough Ripstop roof covers we have built up a reputation for extremely high quality and long-lasting structures.

DURASTEEL
All SmartShelters structures use Australian steel, fully galvanised on both the inside and outside surfaces to protect against corrosion. Our structural steel is between C350-C450 grade.
We take no risks and ensure we use square or rectangular structural grade galvanised steel with a minimum wall thickness of 4mm for our main shelter canopy hoop arches (which is much stronger than the typical 1.6mm steel tubing used by our competitors)
Our main steel profiles measures 75mm x 75mm x 4mm. We can also produce larger profiles, up to 250mm x 150mm x 4mm.
SMARTSHIELD®
When it comes to roof covers, it’s not about the thickness of the fabric. Don't let the thickness fool you into believing it's stronger. It’s about how well it will stand up to New Zealand's high UV and tough weather conditions without stretching or wearing.
We use an industry-leading ripstop 407gsm Polyethylene structural fabric which is sourced from Canada, and is used and trusted by structure companies all over the world. We are proud to be the only supplier of this fabric in New Zealand.
This specific fabric has been used for our structures for over 20 years, and it has never let us down.
- 407gsm reinforced Polyethylene Ripstop base cloth with a high density PE coating
- 20 year track record in New Zealand’s harsh UV conditions
- Does not stretch or shrink in varying temperatures unlike PVC and other fabrics used by our competitors
- 100% PVC-free, making it environmentally friendly


WE'RE HERE TO HELP
If your shelter gets damaged, please contact us as soon as possible by filling in a Service enquiry form below. Provide photos, reason for the damage, and any dimensions or other relevant information. Our team will be in touch to discuss this further, and do an inspection if required.
Depending on the size and nature of the damage we may be able to repair in-situ, or bring damaged parts back to our premises to repair. For small fabric damage, we can send you a SmartPatch repair kit which you can apply yourself.
GET IN TOUCH

WHY SMARTSHELTERS ARE THE SMART CHOICE
100+ YEARS OF EXPERTISE
PROUDLY NEW ZEALAND MADE
INDUSTRY-LEADING 12-YEAR WARRANTY
ENGINEERED TO AUS/NZ 1170:2:2021
DURASTEEL - HIGH STRENGTH STEEL FRAMEWORK
SMARTSHIELD® – THE WORLD’S BEST STRUCTURAL FABRIC
SMART RANGE – FLEXIBLE SIZES & CUSTOMISATION

Make the Smart Choice by Choosing SmartShelters
Protect what matters with New Zealand-made shelters built on 100 years of trusted expertise. Contact us today!
